Delivery Details (Domestic – Singapore)
If you place an order and make a payment for an item that we have in stock before 3pm, and all funds are accepted and cleared by our bank and/or merchant account, we will endeavour to dispatch that item to you within 24hours. This is subject to there needing to be no alterations to the items and no complications with the order, and also on the receipt of any documentation that the company requires from the customers before the item is released, ie ID, proof of address etc. The release of the cigars remains at all times at the discretion of the company.
Delivery charges are not included in the price of the Products. Our delivery charges may vary dependant on your address and the weight of the parcel and will be discussed with you by a member of the Sales Team at the time of order.
Products can also be collected from our office by appointment only for security reasons. Please contact a member of the Sales Team to arrange at least 24hours in advance.
International Delivery (Asia)
We deliver to all countries covered by our chosen courier, FedEx. A list of the countries served by FedEx can be found http://www.fedex.com/gb/contact/served-countries.html. If you cannot locate your country on this list, please contact us and we will provide a fixed quotation for delivery of the product.
If you order Products from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties, taxes, fees or charges applicable to the country where the Products are being received. Please note that we have no control over these charges and we cannot predict their amount.
You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.